The fastest way to get status on your service or change your appointment is to contact your assigned service provider. If you don’t have the contact information for your service provider, chat with us and we’ll be happy to provide those details.
Your extended service plan covers the cost of both parts and labor on all operating components that fail due to normal single-family residential use. Some items, such as cosmetic parts, are not covered. See your service plan terms and conditions for exclusions. Still have questions? Chat with us and we can help!
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LEGAL NOTE: Although the term "extended service contract" and "extended warranty" are commonly used interchangeably, an extended service contract is not a warranty. A warranty is provided by a manufacturer and is included in the purchase price of the product. An extended service contract covers repair costs for specific components but is not an extension of the manufacturer's warranty. Please see your Extended Service Plan for full details of coverage, limitations and exclusions.